Tangerine Credit card download wrongly

Gilles99
Gilles99 Quicken Mac Subscription Member ✭✭
When I download transaction ( Credit card ) qith QConnect
the charges show as payment,
and are doubled from the rela charges
last version of QMac Canada

Best Answer

  • Gilles99
    Gilles99 Quicken Mac Subscription Member ✭✭
    Answer ✓
    If it persist I will

Answers

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello Gilles99,

    Sorry, you have to receive a response.

    Is the current balance on the credit card a positive number?

    How long has this been happening?

    Let us know!

    -Quicken Tyka
    ~~~***~~~
  • Gilles99
    Gilles99 Quicken Mac Subscription Member ✭✭
    about a week now,
    the current balance iis negative as it should, but because of the problem not accurate

    but now I do not see charges showing as deposits anymore
    but some transactions do not download, even the latest

    it seem to be a general problem
  • Quicken Harold
    Quicken Harold Quicken Windows Subscription Alumni ✭✭✭✭
    Hello Gilles99, we apologize for the inconvenience.

    We would like to assist you with this issue, so please call Quicken Phone Support on Monday and allow one of our Mac specialists to look into the issue and work on resolution.

    We apologize for the inconvenience, and we look forward to hearing from you.

    Respectfully,
    ~ Quicken Harold.
    Quicken Harold
    Community Moderator
  • Gilles99
    Gilles99 Quicken Mac Subscription Member ✭✭
    Answer ✓
    If it persist I will
This discussion has been closed.