Can't find my old quicken to uninstall. Not in Add/Remove Programs or in search.

nagriffith

I'm installing Quicken 2019 Home & Office. I had Quicken 2015 Home & Office on my PC. It's telling me to uninstall 2015. But when I go to Add/Remove Programs or do a search for Quicken nothing comes up. Can't find my old Quicken anywhere. How can I locate it to uninstall, or how can I continue installing the new 2019? There was no data in the old 2015 as I was not able to restore with my old Back Up because it had updated version on Back Up.

GeoffG

You need to use this utility.

Using QcleanUI to Fix Installation Issues with Quicken for Windows

GeoffG

You need to use this utility.

Using QcleanUI to Fix Installation Issues with Quicken for Windows

nagriffith

Please see attachment. Still can't find Quicken 2015 to uninstall. Followed all directions for QcleanUI.(personal information redacted) Thank you!

NotACPA

Add/Remove programs is MEANINGLESS in resolving your issue ... and possibly even harmful as it removes PART of Q ... but leaves behind remnants that only QCleanUI can find.

SO, tell us more about your QCleanUI experience ... what happened?  Why didn't it work?