Anyone else having slow startup times?

After the latest update release, it is taking my Quicken a long time to connect with the Quicken server, sign in to Quicken and display my home screen. This only has occurred since the last update.

Comments

  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    thecreator - User of Quicken Subscription R33.24  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32 & 64-Bit Build 21390.1010
    also            Windows 10 Pro 64-Bit Build 19043.1052

    Note: Holding Down the Shift Key or Ctrl Key produces Window with Quicken 2019 in the Title Bar when clicking About Quicken,

    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

  • Bruce Rose
    Bruce Rose Member ✭✭
    OK...Here you go...

    I am using Quicken 2019 for Windows - R19.44, build 27.1.19.44
    I am running on Windows 8.1 with all current updates and patches. I am connected to the internet via my home wi-fi and a Comcast data/voice router.

    I had zero issues with 'loading speed' prior to the last update. Since then, I have had multiple issues , some of which were corrected with a sign out/sign in from Quicken.com - -

    The issue I am reporting is extremely slow load/startup...apparently as my Quicken must log in to the Quicken server. I stress again...this only started happening after the last update.
    \
    Thanks...
    Bruce
  • Rocket J Squirrel
    Rocket J Squirrel SuperUser, Windows Beta ✭✭✭✭✭
    I see a blank window at startup for several seconds with 19.44 that I did not see with 18.16. I doubt it's due to Quicken connecting to a server because that is not new with this release.
    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    Hi @""Rocket J Squirrel" ,

    With 19.44 in this partition with Windows 10 Pro 32-Bit Build 18922.1000, I see a small Blank Window that disappears, then Quicken Home & Business loads fast,


    thecreator - User of Quicken Subscription R33.24  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32 & 64-Bit Build 21390.1010
    also            Windows 10 Pro 64-Bit Build 19043.1052

    Note: Holding Down the Shift Key or Ctrl Key produces Window with Quicken 2019 in the Title Bar when clicking About Quicken,

    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

  • Rocket J Squirrel
    Rocket J Squirrel SuperUser, Windows Beta ✭✭✭✭✭
    Every computer is different. I have 2 Win7 computers and Quicken startup time differs greatly between them. I have observed this for years and never determined the cause. But with 19.44, starting Quicken on my faster machine is definitely slower than it was with 18.16. I don't see a small blank window at all. I see a big blank window, namely Quicken's main window.
    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    Hi @""Bruce Rose" ,

    Are you familiar with your \Temp Folder locations in your UserID Account and \Windows\Temp?

    I use File Explorer and go to the folder locations and empty them manually.
    Then I run Glary Utilities from https://www.glarysoft.com/  and CCleaner Free from:  https://www.ccleaner.com/ccleaner

    I run both daily. This might mean that this is the reason, I don't experience the problems that you and others face.

    I keep the operating systems clean.

    thecreator - User of Quicken Subscription R33.24  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32 & 64-Bit Build 21390.1010
    also            Windows 10 Pro 64-Bit Build 19043.1052

    Note: Holding Down the Shift Key or Ctrl Key produces Window with Quicken 2019 in the Title Bar when clicking About Quicken,

    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

This discussion has been closed.