No Categories on online or the mobile app

In the past 2 days, I have had difficulties downloading transactions from the mobile app to Quicken for Windows. While this problem is now resolved, Quicken online and Quicken mobile show no categories. This prevents me from using either the quicken on the web or the mobile app.

Is there something I can do to resolve this issue?

Best Answer


  • ceephaz
    ceephaz Member ✭✭
    Thanks for the reply! I have reset the data and all appears to be working now.

    I am a little concerned because I tried resetting the data to resolve this a couple of weeks ago and it worked for about a week and then the categories went missing on the online version.

    Is there a place to report this as a bug?
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello Ceephaz,

    To report an issue with the mobile app, please open the mobile app.

    Go to the Menu in the top left.

    Then select Feedback from the list.

    Hope this helps!

    -Quicken Tyka
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