Am I able to enter transactions while on the go in Mobile yet?

Dallas Giddens

When I was having a problem with cloud data corruption in June, the support analyst suggested I not enter my transactions on the phone. I wonder if you have released a fix for that yet as that is what I want most from Quicken.

Chris Harris

I don't know about your specific situation,  but I am currently able to enter transactions from an Android tablet with little trouble. Occasionally, I have an issue with attachments not syncing the first time so I just have to persevere and try again.  I'm using Quicken subscription for Windows.

Try entering a single test transaction on your phone while setting at your desktop.  Immediately after entering your transaction on your phone, sync your desktop to your phone using Mobile & Web > Cloud Sync.  Is the transaction now in the desktop?  Picture it as if you're trying to keep the two halves of Quicken balanced with the same info in each at every step of the way.  If nothing catches on fire and everything syncs normally,  you should be good.

That being said, what was the original issue you were contacting Quicken Support for and what version of Quicken are you currently using.  That might modify the advice you get from this forum.

Chris Harris

I don't know about your specific situation,  but I am currently able to enter transactions from an Android tablet with little trouble. Occasionally, I have an issue with attachments not syncing the first time so I just have to persevere and try again.  I'm using Quicken subscription for Windows.

Try entering a single test transaction on your phone while setting at your desktop.  Immediately after entering your transaction on your phone, sync your desktop to your phone using Mobile & Web > Cloud Sync.  Is the transaction now in the desktop?  Picture it as if you're trying to keep the two halves of Quicken balanced with the same info in each at every step of the way.  If nothing catches on fire and everything syncs normally,  you should be good.

That being said, what was the original issue you were contacting Quicken Support for and what version of Quicken are you currently using.  That might modify the advice you get from this forum.

Dallas Giddens

Thanks Chris I'll give it a try.