Why are some transactions entered in Quicken Mobile disappearing?

BDHinson

Some transactions entered in quicken mobile disappeared, but when I went to reenter them on my desk top the new payee and amount of the lost transaction show up as a previously entered transaction along with the category I had assigned on while entering in mobile quicken.

Quicken Harold

Hi BDHinson. Appreciate your question.

It looks like, according to your comment, that the data did come over although the data disappeared from the Mobile App.. I would try to reset your Quicken Cloud data and it should show up in the mobile app:

WIN: https://www.quicken.com/support/how-edit-or-delete-your-cloud-datasets-quicken-windows
MAC: https://www.quicken.com/support/how-edit-or-delete-your-cloud-datasets-quicken-mac

Hope this helps. Please let us know if you have any questions.

Respectfully,
~ Quicken Harold.

Quicken Harold

Hi BDHinson. Appreciate your question.

It looks like, according to your comment, that the data did come over although the data disappeared from the Mobile App.. I would try to reset your Quicken Cloud data and it should show up in the mobile app:

WIN: https://www.quicken.com/support/how-edit-or-delete-your-cloud-datasets-quicken-windows
MAC: https://www.quicken.com/support/how-edit-or-delete-your-cloud-datasets-quicken-mac

Hope this helps. Please let us know if you have any questions.

Respectfully,
~ Quicken Harold.