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One Step Update generates Cloud Sync errors on bank account
List displays of transactions that did not sync with option to 'ignore' or 'update' I have reviewed the troubleshooting article and performed the recommended steps. Errors still appear.
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Best Answer
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Quicken_Natalie Moderator mod
Hello Camille Hickman,
Thank you for providing more details about the error you are receiving.
Do you use the mobile app or the web companion? If not, consider disabling "Sync to Quicken Cloud" from One Step Update. That should stop the error from recurring. However, that would not necessarily solve the problem if you decide to use Cloud Sync in the future.
You may find https://www.quicken.com/support/what-quicken-cloud helpful as well. If the issue continues to persist, I suggest contacting support for further troubleshooting. Contact info can be found here: https://www.quicken.com/support#osx.
Let us know!
-Quicken Natalie
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This discussion has been closed.
Answers
Which version of Quicken are you using: https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet
Please let us know so that we can assist you further.
Respectfully,
~ Quicken Harold.
Community Moderator
Have you tried resetting the cloud data in Windows and see if you are able to get the latest information from Quicken on the Web: https://www.quicken.com/support/troubleshooting-quicken-mobile-companion-app
Please give this a try and let us know the results.
Respectfully,
~ Quicken Harold.
Community Moderator
Thank you for providing more details about the error you are receiving.
Do you use the mobile app or the web companion? If not, consider disabling "Sync to Quicken Cloud" from One Step Update. That should stop the error from recurring. However, that would not necessarily solve the problem if you decide to use Cloud Sync in the future.
You may find https://www.quicken.com/support/what-quicken-cloud helpful as well. If the issue continues to persist, I suggest contacting support for further troubleshooting. Contact info can be found here: https://www.quicken.com/support#osx.
Let us know!
-Quicken Natalie