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BMO is downloading Pending Transactions and reporting incorrect account balance again

:s BMO is downloading Pending Transactions and reporting incorrect account balance again. This was happening earlier this year. You fixed it. It's happening again now.

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Answers

  • karl21
    karl21 Member
    I have
    macOS 10.14.5
    Quicken Deluxe 2019 - Version 5.11.1 (Build 511.25673.100)
    Financial Institution: BMO Harris Bank
  • Quicken Harold
    Quicken Harold Alumni ✭✭✭✭
    Hello karl21.. Appreciate your question.

    Are you using Quicken Connect or Direct Connect to connect to your bank?

    It appears to be an issue with the servers at the bank level when it gets sent to Quicken..

    Please let us know which connectivity type so that we can best help you further.

    Respectfully,
    ~ Quicken Harold.
    Quicken Harold
    Community Moderator
  • karl21
    karl21 Member
    I wish I could find an explanation for which connectivity type I use.

    I think it's Quicken Connect.
  • karl21
    karl21 Member
    It would be nice if Quicken could tell me which type I use/have configured.
  • Quicken Harold
    Quicken Harold Alumni ✭✭✭✭
    Hello karl21. Appreciate your question.

    If you choose the account and then go to Accounts > Settings, it will show you the current bank and the connection type in which you are using:



    Hope this information is helpful. Please let us know if you have any other questions.

    Respectfully,
    ~ Quicken Harold.
    Quicken Harold
    Community Moderator
  • karl21
    karl21 Member
    Quicken Connect
  • Quicken Sarah
    Quicken Sarah Administrator, Moderator mod
    karl21 said:
    I wish I could find an explanation for which connectivity type I use.

    I think it's Quicken Connect.
    Hello @karl21

    Thank you for confirming the connection method being used, although I'm sorry to hear that duplicate transactions are downloading from BMO Bank.

    If you haven't already, please review the information available here and let us know if this helps to explain the connection methods.

    Thank you,

    Sarah
  • karl21
    karl21 Member
    I had replied that I'm using Quicken Connect. Any status on the problem yet?
This discussion has been closed.