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Upgrading from Deluxe to Quicken Home/Business

Debbie Ondrasek

I currently have Quicken Deluxe on my computer but I purchased the CD version of Quicken Home/Business. I have tried to install the Home/Business version about 3 times and each time. It never asks for the code that came with the CD and opens my current file. It keeps opening as Deluxe even though I have uninstalled the Deluxe program from my computer.

Any suggestions?

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Accepted answers

Sherlock

The Quicken ID associated with the data file has the Quicken Deluxe plan assigned. I suggest you either use a different Quicken ID for Quicken Home/Business plan or contact Quicken Support.

To reset the Quicken ID associated with the data file:

Select Edit > Preferences...
Select Quicken ID, Sync & Alerts
Select Sign in as a different user
Enter yes to sign out
After you sign out, sign back in with the new Quicken ID

To contact Quicken Support: https://www.quicken.com/support#contact-support

All comments

Sherlock

Select Edit > Preferences...
Select Quicken ID, Sync & Alerts
Select Sign in as a different user
Enter yes to sign out
After you sign out, sign back in with the new Quicken ID

To contact Quicken Support: https://www.quicken.com/support#contact-support

Ps56k2

Sherlock said:

The Quicken ID associated with the data file has the Quicken Deluxe plan assigned.

Is that only true for jumping from the "personal" versions to the "business" version ?

What about upgrading from each of these --> Starter --> Deluxe --> Premium

[EDIT] Also - updated topic title to reflect actual question asked

Sherlock

ps56k said:

Sherlock said:

The Quicken ID associated with the data file has the Quicken Deluxe plan assigned.

Is that only true for jumping from the "personal" versions to the "business" version ?
What about upgrading from each of these --> Starter --> Deluxe --> Premium
[EDITED] topic title to reflect actual question asked

@ps56k If you haven't already, you may want to review: https://www.quicken.com/support/quicken-asking-activation-code-i-didnt-receive-one