Why aren't some downloaded transactions reflected in the rent center?

Question

Occasionally I have a downloaded deposit for a rental payment that is not reflected in the rent center. I choose the "Rents Received" category and tag the correct property which has the tenant's name in the payee field. I've found that if I enter a separate identical transaction that it will duplicate and both the original downloaded transaction and my manually entered transaction will be reflected in the rent center. I then delete one of those and I'm good. How can I avoid this extra work?

Quicken Sarah · Accepted Answer

Hello @txjraustin

Thank you for taking the time to share your question with the Community, although I apologize that you have not yet received a response.

If you haven't yet, please review the information available here and here, and let us know if this helps to answer how to manage rent transactions in the rent center.

Thank you,

Sarah