Some accounts will not sync

Randall Ainsworth

Two accounts will not sync for the past three weeks. It had been working fine up until then. The error is:

AGGREGATOR_IN_ERROR (CP_SERVER_ERROR:internal.api)

Quicken Sarah

Hello @Randall Ainsworth

Thank you for the response, although I apologize that issues are persisting. 

If you haven't yet, please contact Quicken Support for assistance with some advanced troubleshooting steps that should resolve this issue.

Please let us know how it goes with Support, thank you.

Sarah

jacobs

What financial institutions?

Randall Ainsworth

TwinStar Credit Union

Quicken Sarah

Hello @Randall Ainsworth

Thank you for providing that additional information, although I apologize that you have not yet received a follow-up response.

If you are still experiencing issues syncing with the Cloud and haven't already, please review the information and troubleshooting steps available here, and let us know these steps help to resolve the sync error.

Thank you,

Sarah

Randall Ainsworth

It used to work and now doesn't. Nothing changed on this end. Even if I clock the Fix It button, it asks for my login credentials and rejects them (and that info hasn't changed either).

Quicken Sarah

Hello @Randall Ainsworth

Thank you for the response, although I apologize that issues are persisting. 

If you haven't yet, please contact Quicken Support for assistance with some advanced troubleshooting steps that should resolve this issue.

Please let us know how it goes with Support, thank you.

Sarah