Edward Jones interest deposits disappearing

Using the latest Quicken Premier version on Windows 10, I use OSU to download Edward Jones and other FI transactions. Monthly interest deposits post with no problem initially, but after a few days, the interest amount disappears from the register. The rest of the transaction (date, payee, category, memo, etc.) remains, leaving me with a transaction that has a blank deposit amount. When I try to manually add the deposit amount, nothing happens, it stays blank. The only way to post the correct full transaction is to manually enter a new one.

This only happens with my Edward Jones transactions.



This discussion has been closed.