UMB Bank (Fidelity) does not download data

new user-keep getting stuck in a loop of verification questions when trying to get my fidelity accounts downloaded. i ensured i have updated my software. no luck. ready to cancel. there is an alert which says it was resolved with the update, but it isn't working for me.

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Answers

  • jmtenlenjmtenlen Member ✭✭
    Thanks @jacobs ... I resolved the issue.
  • UKRUKR SuperUser ✭✭✭✭✭
    jmtenlen said:
    Thanks @jacobs ... I resolved the issue.
    Could I trouble you to let us know what you had to do to resolve the issue?
    Other people reading this post and having the same problem would like to know ...
    Thank you.
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