E*TRADE no longer downloads transactions to my IRA account

James Burke

Only account offered by Quicken is "Quicken E*TRADE"
Always get error "Oops. We're having a problem" says Quicken cannot communicate with Quicken E*TRADE. My IRA isn't an option. Quicken wants me to create a new QUICKEN E*TRADE account for some reason

Roger M

I'm experiencing connectivity problems with E*Trade direct connect, as of 8/9. I called E*Trade, and they confirmed that it is a problem on their end, and that they are working on it.

To the OP: It sounds as though you have deactivated online services on your E*Trade account, and you're now trying to reactivate. That won't work until E*Trade solves the problem on their end. The correct course of action would have been to not deactivate your account.

Greg_the_Geek

https://community.quicken.com/discussion/7858282/new-8-10-19-quicken-e-trade-returns-ol-297-error

jacobs

I'm not sure if your problem is the same, but you might want to look at this thread from yesterday, where a user got an acknowledgement from eTrade that they have an issue that is affecting users' ability to download transactions. 

Roger M

I'm experiencing connectivity problems with E*Trade direct connect, as of 8/9. I called E*Trade, and they confirmed that it is a problem on their end, and that they are working on it.

To the OP: It sounds as though you have deactivated online services on your E*Trade account, and you're now trying to reactivate. That won't work until E*Trade solves the problem on their end. The correct course of action would have been to not deactivate your account.

Greg_the_Geek

https://community.quicken.com/discussion/7858282/new-8-10-19-quicken-e-trade-returns-ol-297-error