Constant need to "validate and repair" before successful cloud sync

Mike Moser

For some time now, the cloud sync on exit fails and then I have to do a "validate and repair" file operation. Seems like every 2-3 sessions... What is going on and is this a known problem?

Sherlock

Mike Moser said:

Hi - I use Quicken for Windows (US)
Year 2019; Version R20.15; Build 27.1.20.15
WIndows 10 Pro (1803) OS Build 17134.885

C:\Users\mikem\OneDrive\xxxx\xxxx\Quicken\xxxx.QDF

I have this file on the Onedrive folder, but it's in the local file system...

If you allow other processes to access the data file while the data file being used by Quicken, you are risking unrepairable data file corruption.  If you insist on maintaining the data file in a OneDrive folder, I suggest you review: https://support.office.com/en-us/article/how-to-pause-and-resume-sync-in-onedrive-2152bfa4-a2a5-4d3a-ace8-92912fb4421e

UKR

More details, please.
Do you use Quicken Mac or Quicken for Windows? US or Canadian version?
What version, edition level and release of Quicken are you using? 
Click Help / About Quicken (Mac: Quicken / About Quicken) to get this information.
What version of Windows or Mac OS are you using?

What is the exact and complete path to your Quicken data file, e.g., C:\Users\username\Documents\Quicken\QDATA.QDF?

Do you use any cloud backup software like Dropbox, Onedrive, or other? Is this backup software directly accessing the atcive Quicken data file?

Mike Moser

Hi - I use Quicken for Windows (US)
Year 2019; Version R20.15; Build 27.1.20.15
WIndows 10 Pro (1803) OS Build 17134.885

C:\Users\mikem\OneDrive\xxxx\xxxx\Quicken\xxxx.QDF

I have this file on the Onedrive folder, but it's in the local file system...

Sherlock

Mike Moser said:

Hi - I use Quicken for Windows (US)
Year 2019; Version R20.15; Build 27.1.20.15
WIndows 10 Pro (1803) OS Build 17134.885

C:\Users\mikem\OneDrive\xxxx\xxxx\Quicken\xxxx.QDF

I have this file on the Onedrive folder, but it's in the local file system...

If you allow other processes to access the data file while the data file being used by Quicken, you are risking unrepairable data file corruption.  If you insist on maintaining the data file in a OneDrive folder, I suggest you review: https://support.office.com/en-us/article/how-to-pause-and-resume-sync-in-onedrive-2152bfa4-a2a5-4d3a-ace8-92912fb4421e

Mike Moser

Ah... I'll try moving to the local drive and see if the behavior changes... Thanks for the tip...