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Cloud is not available - Errors

richdrichd Member ✭✭
in Errors and Troubleshooting (Quicken on the Web)
Once again (this was reset once before by Quicken Sarah), I cannot access the cloud account and therefore cannot sync. Error is that there is no internet connection, which is not true.

Comments

  • richdrichd Member ✭✭
    anybody from quicken going to answer this issue as it has repeated again and again
  • Greg_the_GeekGreg_the_Geek SuperUser ✭✭✭✭✭
    1. Click the Start button and select the Control Panel.
    • In Windows 10, the Control Panel is located in the Windows System folder in the Start menu.

    Error When Using Online Services OL-297 OL-296 OL-295 or Unable to Establish an Internet Connection

    1. Select Network and Internet, then Internet Options. 
    2. Go to the Advanced tab.
    3. Scroll down to the Security Section.
    4. Check TLS 1.2
    5. Click Apply then OK.
    Quicken 2017 H&B - Windows 10
  • Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
    richd said:
    anybody from quicken going to answer this issue as it has repeated again and again
    Hello @richd

    Thank you for letting the Community know that are you again experiencing issues with syncing to the Quicken Cloud.

    I've sent you a Private Message with some additional information and a few questions to better understand what is happening.

    Please reply to that message and let me know, thank you.

    Sarah
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