Has anyone been experiencing errors updating their Vanguard Accounts? Screenshot attached.
Xb39eL
Quicken Mac Subscription Member ✭✭
While attempting to update my Vanguard retirement & brokerage accounts, a message prompt appears that an error has occurred, and has done every time I have attempted to update accounts so for about the last week. Prior to this, no issues updating accounts.
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Best Answers
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I haven't had this issue recently, at least on the PC. A couple of thoughts.
You haven't turned on 2-factor authentication recently at Vanguard have you? I find doing this with any bank makes most aggregation software break (i.e. Quicken, Yodlee, etc.).
Have you tried disabling and reenabling downloads for all your Vanguard accounts? If you have more than one under the same login, make sure you do it for all of them. I do have to do this every once in a while for my main bank, though it's gotten better over time.5 -
Received message Vanguard does not recognize my accounts. No error number. Tried reactivating, no help. worked fine for years up t today.5
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sounds like maybe a call to Vanguard is in order? They have to support Quicken on their end to download, so you'll probably get better mileage with them than Quicken support to start.5
Answers
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I haven't had this issue recently, at least on the PC. A couple of thoughts.
You haven't turned on 2-factor authentication recently at Vanguard have you? I find doing this with any bank makes most aggregation software break (i.e. Quicken, Yodlee, etc.).
Have you tried disabling and reenabling downloads for all your Vanguard accounts? If you have more than one under the same login, make sure you do it for all of them. I do have to do this every once in a while for my main bank, though it's gotten better over time.5 -
Received message Vanguard does not recognize my accounts. No error number. Tried reactivating, no help. worked fine for years up t today.5
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sounds like maybe a call to Vanguard is in order? They have to support Quicken on their end to download, so you'll probably get better mileage with them than Quicken support to start.5
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Thank you for your responses. Yes, I did disable downloads for the brokerage accounts, and when I attempted to reactivate them, Quicken was unable to contact/communicate with Vanguard.
Also, I do have two-step verification set up with Vanguard, but this was initiated some time ago - at least 12 months or so. And I've never had any issues with the two-step verification if I sign into Vanguard with another computer or I clear my browser history & cookies.
I sat on it for a couple days, Google searching the error code it posted with the message. Oddly enough, it all resolved today. No issues. I have no rational explanation.0 -
Very odd, but glad it got fixed! I haven't turned on two-step for that very reason, as they note it could break services. Interesting that it works for you!0
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