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Reconcile Account is failing after I put in the Ending Balance

I have tried 4 [removed] times to use Reconcile Account., The [removed] thing worked last week but NOW every time I put in the Ending Balance and click to do the reconcile the [removed] thing just shuts [removed] down.     

What the heck is going on and how the HECK do I get this [removed] thing to work??!!


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