auto update cloud

Robert Latchaw

for some reason my desktop software no longer auto updates the cloud data I have to manually go to that tab and click update

Sherlock

The Starter Edition has many intentional functional limitations.  I'm not aware any SuperUsers that have real experience with the edition.  I suggest you contact Quicken Support and be certain to tell them upfront that you're using the Quicken 2017 Starter Edition on Windows:  https://www.quicken.com/support#contact-support

Sherlock

I suggest you check Sync to Quicken Cloud on the One Step Update Settings window: https://www.quicken.com/support/what-quicken-cloud

Robert Latchaw

The box is checked but it still won’t automatically update when starting and exiting

Sherlock

For startup, select Edit > Preferences...



For exit, select View > Classic Menus and check Mobile & Web > Remind me to Sync to Cloud on Exit.

When exiting Quicken, click on the X in the application's title bar icon.

Robert Latchaw

i have the box checked for download on startup and it only downloads bank transactions.

For exit, select View > Classic Menus and check Mobile & Web > Remind me to Sync to Cloud on Exit.
classic menus is not an option under the view menu

Sherlock

Please provide the year and version of Quicken being used: select Help > About Quicken

Robert Latchaw

here is picture of the about page if you can see it

Robert Latchaw

here is what my view menu shows

Sherlock

The Starter Edition has many intentional functional limitations.  I'm not aware any SuperUsers that have real experience with the edition.  I suggest you contact Quicken Support and be certain to tell them upfront that you're using the Quicken 2017 Starter Edition on Windows:  https://www.quicken.com/support#contact-support