Updating Quicken on Windows resets the number of uncleared transactions
Options

Sheila
Member ✭✭✭
I apparently haven't learned my lesson after years of being a Quicken user. Here it is. Don't install an update from Quicken. Today Quicken updated to R19.7 (after asking for my admin password). Today is 8/27/2019. In my account registers, transactions back through March are now marked as uncleared. This happened the time before. The only workarounds I know of are a) don't update Quicken and b) backup frequently so you can restore it.
Does anyone have other advice?
Quicken, you can do better than this. I don't know what to say to help you.
Does anyone have other advice?
Quicken, you can do better than this. I don't know what to say to help you.
0
Best Answer
-
Help > About Quicken says "Quicken 2017, Premier, Version: R19.7, build 26.1.19.7".
I discovered that restarting Quicken fixed the problem. So from now on, I know to do that.
Thanks for your quick answer!0
Answers
-
R19.7 doesn't sound like any current release I'm familiar with. What are the full 4 numbers of the version? E.g., 20.1.19.7. US or Canada?Possible solution (c) is perform the usual troubleshooting steps.
Quicken user since version 2 for DOS, as of 2025 using QWin Premier (US) on Win10 Pro & Win11 Pro on 2 PCs.
1 -
Help > About Quicken says "Quicken 2017, Premier, Version: R19.7, build 26.1.19.7".
I discovered that restarting Quicken fixed the problem. So from now on, I know to do that.
Thanks for your quick answer!0
This discussion has been closed.
Categories
- All Categories
- 23 Product Ideas
- 29 Announcements
- 197 Alerts, Online Banking & Known Product Issues
- 18 Product Alerts
- 752 Welcome to the Community!
- 622 Before you Buy
- 1K Product Ideas
- 50.9K Quicken Classic for Windows
- 15.7K Quicken Classic for Mac
- 996 Quicken Mobile
- 787 Quicken on the Web
- 82 Quicken LifeHub