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Quicken Classic for Windows
Installing and Updating (Windows)
Updating Quicken on Windows resets the number of uncleared transactions
Sheila
I apparently haven't learned my lesson after years of being a Quicken user. Here it is. Don't install an update from Quicken. Today Quicken updated to R19.7 (after asking for my admin password). Today is 8/27/2019. In my account registers, transactions back through March are now marked as uncleared. This happened the time before. The only workarounds I know of are a) don't update Quicken and b) backup frequently so you can restore it.
Does anyone have other advice?
Quicken, you can do better than this. I don't know what to say to help you.
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Accepted answers
Sheila
Help > About Quicken says "Quicken 2017, Premier, Version: R19.7, build 26.1.19.7".
I discovered that restarting Quicken fixed the problem. So from now on, I know to do that.
Thanks for your quick answer!
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Rocket J Squirrel
R19.7 doesn't sound like any current release I'm familiar with. What are the full 4 numbers of the version? E.g., 20.1.19.7. US or Canada?
Possible solution (c) is perform the usual
troubleshooting steps
.
Sheila
Help > About Quicken says "Quicken 2017, Premier, Version: R19.7, build 26.1.19.7".
I discovered that restarting Quicken fixed the problem. So from now on, I know to do that.
Thanks for your quick answer!
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