Where are my downloaded transactions?

Recently the downloaded transactions from the bank have stopped being posted in the register of my checking account. The Account Status window shows that transactions have been downloaded for all of my accounts and they are posted in all but one checking account. Why is this problem effecting only one account and where have the transactions gone? Thank you.

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Answers

  • oldngrmpy1
    oldngrmpy1 Member ✭✭✭✭
    If you are running Windows Qkn Subscription:
    1st)  Back Up your file, then go to the help drop down menu, select
     "About" quicken.  The version should show R 21.17, if not, then go the help again scroll down till you see "Check for updates" and select that to see if will download latest version.
    2nd) Just above your transactions, look for the three boxes that show date, type , transactions. Push the "Reset" button box next to them. If that doesn't fix...
    3rd) Validate the file and/or...
    4th) If you're using Express Web Connect from your financial institution you may have to Deactivate the account, then Set it up again. Hope that helps, if you need more help let me know.
    Current Windows 10, Current Qkn Deluxe Win Subscription, Sync turned OFF
  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    @TJ, the OP is using the Mac version of Quicken.
    Quicken Subscription HBRP - Windows 10
  • oldngrmpy1
    oldngrmpy1 Member ✭✭✭✭
    Got it!...
    Current Windows 10, Current Qkn Deluxe Win Subscription, Sync turned OFF
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