Transactions I enter in the mobile app show inregister but do not automatically match downloads

micrene27

When I enter transactions in my mobile app register and then download my transactions to my Mac via One Step Update, I get both transactions. I thought they were supposed to automatically match?

Quicken_Tyka

Hello Micrene27,

Sorry, you haven't received a response.

When you look in the register do you see a transaction with a pencil and a blue dot?



If so, one transaction will need to be dragged on top of the other transaction to manually match.



This will result in a blue pencil shown above.

This will need to be done manually and over time the matching should improve.

Hope this helps!

-Quicken Tyka

Quicken_Tyka

Hello Micrene27,

Sorry, you haven't received a response.

When you look in the register do you see a transaction with a pencil and a blue dot?



If so, one transaction will need to be dragged on top of the other transaction to manually match.



This will result in a blue pencil shown above.

This will need to be done manually and over time the matching should improve.

Hope this helps!

-Quicken Tyka