Quicken keeps adding deleted categories - any way to prevent this? (Q Mac)

The auto-categorization is much improved with the most recent update; however, Quicken keeps auto-categorizing transactions using categories that I've deleted. For example, a T&E reimbursement continues to be categorized as "personal income". I have deleted that category a number of times, and it keeps coming back! There are several more examples - interest on a checking/bank account, for example. I've used Quicken for over 20 years, and this used to be named "Int. Inc." Now the new category is "Interest Earned". I deleted the new name, simply for the sake of consistency, but it keeps coming back. . .

Using Quicken Deluxe 2019, version 5.12.3

Thanks in advance for any advice.

Answers

  • Quicken_TykaQuicken_Tyka Moderator ✭✭✭✭
    Helo bethwr,

    Sorry, you haven't received a response.

    If you go to Window > Categories are these categories that have been deleted listed here?

    Do you use the mobile or web app?

    To see if the mobile/sync is active go to Quicken > Preferences> Mobile, Web & Alerts



    If you don't actively use the mobile app, and the sync is green "on" I would try turning sync off to see if this corrects the issue.

    Let us know how it goes!
    -Quicken Tyka
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