Reduce screen size from full screen

jms2106

This morning Quicken updated my 2019 version and now I can no longer reduce the screen size from full to smaller in order to work with multiple apps. You cannot grab the screen to reduce the size when you click on the double boxes. The only screen sizes that appear to be available are full screen and fully minimized.

Sherlock

If you are having difficulty using your mouse to resize a window, I suggest you press Alt + Spacebar, S, and use the arrow keys to resize the window.

Sherlock

jms2106 said:

Good suggestion, but it didn't work.

Then I suggest you reboot Windows.

Sherlock

If you are having difficulty using your mouse to resize a window, I suggest you press Alt + Spacebar, S, and use the arrow keys to resize the window.

jms2106

Good suggestion, but it didn't work.

Sherlock

jms2106 said:

Good suggestion, but it didn't work.

Then I suggest you reboot Windows.

jms2106

Nope, no luck. It was just fine yesterday and this morning, only after the update today it was not possible to use the mode to reduce the screen to a partial size.

Sherlock

jms2106 said:

Nope, no luck. It was just fine yesterday and this morning, only after the update today it was not possible to use the mode to reduce the screen to a partial size.

What is your Windows screen resolution set to?  The smallest window Quicken supports is 750 x 480.  Quicken specifies a minimum Windows screen resolution of 1024 x 768.

jms2106

Thank you for your comments, I figured it out - I'm not sure what happened but holding down the mouse in the upper right hand corner and dragging it down worked. Nothing to mysterious.

thecreator

jms2106 said:

This morning Quicken updated my 2019 version and now I can no longer reduce the screen size from full to smaller in order to work with multiple apps. You cannot grab the screen to reduce the size when you click on the double boxes. The only screen sizes that appear to be available are full screen and fully minimized.

Hi @jms2106 ,

See this FAQ: https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

If you are using Windows 10, you need to include your complete Build Number as some Windows 10 Builds have a problem.

jms2106

Thank you for your comment, I resolved the issue.