Fake Website (edited)
SPS ID
Quicken Windows Subscription Member ✭✭
I Googled an error code I received on my Quicken for Windows. The first answer that came up appeared to have a solution and a chat box. I typed my question into the chat box. Then the responder asked for my phone number, I obliged and received a callback from John Smith. He said he was the head of tech support with over 700 technical people reporting to him. With a very thick accent, he went on and on about how my email was being compromised which started making no sense. I asked if he was a Quicken employee, he said yes. I let him go on for another minute then hung up. I thought I was pretty savvy but they fooled me.
Just want you all to be aware this site is a SCAM. If Quicken has a place to report them, here is the website address:
Just want you all to be aware this site is a SCAM. If Quicken has a place to report them, here is the website address:
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Best Answers
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Hello SPS ID,
Thank you for taking the time to come to the Community to share your experience.
I have gone ahead and reported this website I have also edited the link so others can see it to be aware but won't click on it and visit the website.
For others that may come across this post, when searching Google be sure to look for the official site in the search results.
https://www.quicken.com or the QuickenCommunity https://community.quicken.com/
The Quicken knowledge base may also be searched directly at https://www.quicken.com/support.
Thank you!
~~~***~~~5 -
You can do a Google search to find others that may have the same problem ...But NEVER EVER call one of those "other" support websites - NEVER -5
Answers
-
Hello SPS ID,
Thank you for taking the time to come to the Community to share your experience.
I have gone ahead and reported this website I have also edited the link so others can see it to be aware but won't click on it and visit the website.
For others that may come across this post, when searching Google be sure to look for the official site in the search results.
https://www.quicken.com or the QuickenCommunity https://community.quicken.com/
The Quicken knowledge base may also be searched directly at https://www.quicken.com/support.
Thank you!
~~~***~~~5 -
You can do a Google search to find others that may have the same problem ...But NEVER EVER call one of those "other" support websites - NEVER -5
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Lesson well learned.0
This discussion has been closed.