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Why do I get an error "You've already added a biller" when adding a bill

mauricem72

I'm trying to set up an online bill and I get an error "You've already added a biller {0} whose details match the biller you're trying to add". It's possible I've added it but don't see it in the list of bills. I checked "Manage Online Bills" and don't see it. What am I missing?

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Accepted answers

Quicken_Tyka

Hello Mauricem72,

Thank you for including that information.

I have gone ahead and reviewed your online biller profile and reported this biller to our service providers.

Please allow some time for this to be corrected and attempt to add the bill again in 24-48 hours.

Please let us know if the trouble persists!

-Quicken Tyka

All comments

Quicken_Tyka

Hello Mauricem72,

Sorry, to hear that you're experiencing this trouble.

What is the name of the biller that you are trying to add?

May I also ask what version you are currently running?

This can be found under Help > About Quicken.

Thank you!

mauricem72

It's Progressive Insurance and the version is Quicken Deluxe 2019 Subscription. Thank you!

Quicken_Tyka

Agrinch

I am having the exact same issue trying to add a Citi account.

Quicken_Tyka

Hello @Agrinch

Thank you for including that information.

I have gone ahead and reviewed your online biller profile and reported this biller to our service providers.

Please allow some time for this to be corrected and attempt to add the bill again in 24-48 hours.

As this is an older thread, please create a new post if the trouble persists.

Thank you,

-Quicken Tyka