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having trouble backing up

I have several drives attached to my Mac but when I try to back up to them I get a message that they cant be found. I've exmined the connections and they all seem to be properly connected. In thepast they have worked.

Comments

  • splasher
    splasher SuperUser ✭✭✭✭
    Are you running Quicken for Mac or Quicken for Windows?
    You posted in a QW area.
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    Hi @hawkejo ,

    The USB Drives must be attached to the computer, prior to opening any version of Quicken and turned on, if the Drive has an On/Off Switch.
    thecreator - User of Quicken Subscription R32.12  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32 & 64-Bit Build 21359.1
    also            Windows 10 Pro 64-Bit Build 19042.928

    Note: Holding Down the Left Shift Key or Left Ctrl Key produces Window with Quicken 2019 in the Title Bar when click About Quicken,

    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

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