Every banking and credit card account (20 or so) get CC-501 in One Step Update

john7hayes Member
I have reset them, deleted and restored, them to no avail. Keep getting error CC-501 "Unable to update these accounts because of a problem on the quicken server". I followed the FAQ link in the message but no suggestions work. the FAQ's mention that there may be a script error. How is this corrected?
Thanks for any ideas.

Best Answer


  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    @john7hayes, A bit more info is needed in order to assist you.
    What Q Product are you running?  And what BUILD of that product?  Do HELP, About Quicken for this info.
    What banks/cards/brokerages are you getting this error with?
    Also, when you do TOOLS, Account List, what does it say in the "Transactions Download" column adjacent to each of those accounts?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Ps56k2
    Ps56k2 Alumni ✭✭✭✭
    EDIT - updated topic title to better reflect the actual Q&A
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