you have a phone number for two step verification that is not my number.

trackerca

I have been working with you. Brandon from office of president tried to reach me. I can't get back to him through your number

Quicken_Natalie

Hello trackerca,

Thank you for reaching out to the Community, although I apologize for any frustration you may be experiencing.

After reviewing your case history with Support, I've determined that you are actually working with Quicken Bill Pay's Office of the President, not Quicken.

Brandon is with Quicken Bill Pay, so you will want to reach back out to them if you wish to continue attempts to contact him. 

The phone number for Quicken Bill Pay is (877) 486-8844.

I apologize that I do not have more information to provide.

Thank you,

-Quicken Natalie

NotACPA

This is a user-to-user forum.  We don't know Brandon, nor who he is.

AND, Q doesn't use 2-step verification ... although some of the banks that Q connects to DO use it.

Try reaching out to your bank about this matter.

jacobs

Or you can contact Quicken Support here: https://quicken.com/contact-support

Quicken_Natalie

Hello trackerca,

Thank you for reaching out to the Community, although I apologize for any frustration you may be experiencing.

After reviewing your case history with Support, I've determined that you are actually working with Quicken Bill Pay's Office of the President, not Quicken.

Brandon is with Quicken Bill Pay, so you will want to reach back out to them if you wish to continue attempts to contact him. 

The phone number for Quicken Bill Pay is (877) 486-8844.

I apologize that I do not have more information to provide.

Thank you,

-Quicken Natalie