Graph scaling is still wrong in the Bills and Income tab

standersen

Clicking on Bills and Income tab shows graph of future transactions bunched together at the bottom. Scaling is incorrect. This is the same problem I reported back in June. Please fix the graph scaling.

jacobs

Typing a request here won't help. This is a user forum where we try to help each other with issues.

To report a problem, in Quicken there is a Report A Problem option on the Help menu. You can use that if you can describe and/or illustrate a reproducible problem. you won't get any response, unfortunately, but if the triage person at Quicken can reproduce your problem, it gets passed on to the developers. (How quickly they will get to it depends on a ton of factors.)

Your other alternative is to try to engage with Quicken Support; for this sort of problem, you're best doing a phone support session weekdays during the hours they're open, because a phone support person can connect to view what you're seeing in Quicken. If you can show them whatever the bug is, they can write it up to push to the developers.

It's not clear to me if you're saying there is an error in the scaling (a bug), or it's just not scaled in a useful way (which would be considered an enhancement request). If it's the latter, the Report A Problem is your best path, because a Support agent likely isn't going to escalate a cosmetic issue.

jacobs

Typing a request here won't help. This is a user forum where we try to help each other with issues.

To report a problem, in Quicken there is a Report A Problem option on the Help menu. You can use that if you can describe and/or illustrate a reproducible problem. you won't get any response, unfortunately, but if the triage person at Quicken can reproduce your problem, it gets passed on to the developers. (How quickly they will get to it depends on a ton of factors.)

Your other alternative is to try to engage with Quicken Support; for this sort of problem, you're best doing a phone support session weekdays during the hours they're open, because a phone support person can connect to view what you're seeing in Quicken. If you can show them whatever the bug is, they can write it up to push to the developers.

It's not clear to me if you're saying there is an error in the scaling (a bug), or it's just not scaled in a useful way (which would be considered an enhancement request). If it's the latter, the Report A Problem is your best path, because a Support agent likely isn't going to escalate a cosmetic issue.