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One Step Update - Constant Crashes - Windows 10
For the past several weeks, Quicken Premiere Subscription 2019 Release 22.12 Build 126.96.36.199 has been crashing after every One Step Update. I have to restart Quicken and start the One Step Update repeatedly. I will often get a red flag on an account, but there is no downloaded transaction. I then proceed to do additional one step updates (after restarting Quicken Windows app) and eventually I will get the downloaded transactions. This is now taking between 3 and 5 times daily of restarting Quicken after it crashes and doing One Step Update. I spoke to Manny in Quicken premium support yesterday (October 3, 2019) After a bit of troubleshooting, Manny told me that Windows Quicken cloud services (Box, Dropbox, etc.) are causing the crashes and this is a known problem to Quicken. He told me to pay for a third party to troubleshoot my Windows network settings. I refused to do this as I told him I had shut down all of the cloud services and am backing up my Quicken data to a usb drive instead of DropBox. I have also deleted all mobile Quicken apps from my IOS devices. if the cloud backup services are causing this problem, then not using cloud or mobile services should fix the problem. It does not. I've seen no alerts about this. This is beyond annoying and needs to fixed asap.
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