Connection Error adding a new security

4know1

I get a connection error when I try to add a stock. The full error is "Quicken did not get a proper response from the server. You can try to connect to the server again, set up the security manually or cancel and try again later." Also, I noticed that my stock quotes haven't been updated since 9-23-19. I don't get any error with updates that is why I haven't noticed them not working for 2 weeks.
I am using Q2017 R19.7

Quicken_Tyka

Hello 4know1,

Thank you for taking the time to come to the Community to post your issue, although I apologize that you haven't received a response.

If you are still experiencing this trouble, I would start by signing out and signing back into the application.

   1.  In the Edit > Preferences > Quicken ID Sync & Alerts section, click the blue link that says “Sign in as a different user”.  

    2.  A window will open asking you to confirm that you want to sign out, type “Yes” in the box and click OK.

    3.  Quicken will refresh and show a blank sign-in screen, when it does, close and re-open Quicken.  

If the trouble persists, I would contact support for more advanced troubleshooting.

Thank you,

-Quicken Tyka

Quicken_Tyka

Hello 4know1,

Thank you for taking the time to come to the Community to post your issue, although I apologize that you haven't received a response.

If you are still experiencing this trouble, I would start by signing out and signing back into the application.

   1.  In the Edit > Preferences > Quicken ID Sync & Alerts section, click the blue link that says “Sign in as a different user”.  

    2.  A window will open asking you to confirm that you want to sign out, type “Yes” in the box and click OK.

    3.  Quicken will refresh and show a blank sign-in screen, when it does, close and re-open Quicken.  

If the trouble persists, I would contact support for more advanced troubleshooting.

Thank you,

-Quicken Tyka