Quicken’s Online service is unavailable

Jax2Chl

For the past three days I have been unable to do a One Step Update. Each time I try, I receive the following message "Quicken’s Online service is unavailable at this time. Please try again later. We apologize for the inconvenience."

I have tried various times during the day and get the same message each time. I am using Quicken Deluxe for Windows R22.12 on a Windows 10 computer.

I find it hard to believe that the Quicken Online service is truly down each and every time I have tried.

Any suggestions?

Thanks!

Sherlock

I suggest resetting the Quicken ID associated with the data file:

1. Select Edit > Preferences...
2. Select Quicken ID, Sync & Alerts
3. Select Sign in as a different user
4. Enter yes
5. Select Sign Out
6. Enter the original Quicken ID
7. Enter the original Quicken ID password
   
8. Select SIGN IN
9. Select Done

Sherlock

I suggest resetting the Quicken ID associated with the data file:

1. Select Edit > Preferences...
2. Select Quicken ID, Sync & Alerts
3. Select Sign in as a different user
4. Enter yes
5. Select Sign Out
6. Enter the original Quicken ID
7. Enter the original Quicken ID password
   
8. Select SIGN IN
9. Select Done

Jax2Chl

Thank you!!! After following your instructions I was able to successfully complete a One Step Update.

My problem has been resolved.