Quicken’s Online service is unavailable

Question

For the past three days I have been unable to do a One Step Update. Each time I try, I receive the following message "Quicken’s Online service is unavailable at this time. Please try again later. We apologize for the inconvenience."

I have tried various times during the day and get the same message each time. I am using Quicken Deluxe for Windows R22.12 on a Windows 10 computer.

I find it hard to believe that the Quicken Online service is truly down each and every time I have tried.

Any suggestions?

Thanks!

Sherlock · Accepted Answer

I suggest resetting the Quicken ID associated with the data file:* Select Edit > Preferences...
* Select Quicken ID, Sync & Alerts
* Select Sign in as a different user
* Enter yes
* Select Sign Out
* Enter the original Quicken ID
* Enter the original Quicken ID password

* Select SIGN IN
* Select Done