Cancel Payment Instructions

Edwin E Massey

I canceled a payment the other day and everything seemed to work fine but for some reason now every time I go to close Quicken I get this message "You have cancel payment instructions to send" and then "you have online payments to send". I have reviewed everything carefully and there appears to be neither. I have tried deleting/updating several times but nothing resolves the situation. Does anyone know what I can do to clear these two messages?

Quicken_Tyka

Thank you for taking the time to report this issue to the Community, although I apologize that you have not yet received a response.

If you are still needing assistance with  cancelling an online payment in Quicken, please take a moment and review the information available here:

https://www.quicken.com/support/canceling-pending-online-payments 

If the steps in the article above do not correct the issue please also let us know if you are using Quicken Bill Pay or Direct Connect Bill through your financial institution as well as the name of the financial institution.

The more information you can provide regarding this issue will help the Community to better understand and assist.

Thank you,

-Quicken Tyka

Quicken_Tyka

Thank you for taking the time to report this issue to the Community, although I apologize that you have not yet received a response.

If you are still needing assistance with  cancelling an online payment in Quicken, please take a moment and review the information available here:

https://www.quicken.com/support/canceling-pending-online-payments 

If the steps in the article above do not correct the issue please also let us know if you are using Quicken Bill Pay or Direct Connect Bill through your financial institution as well as the name of the financial institution.

The more information you can provide regarding this issue will help the Community to better understand and assist.

Thank you,

-Quicken Tyka