"Set up Password Vault" is greyed out

Mwosnick

Just upgraded from Cash Manager 2016 to new "starter" subscription. Have never used the password vault feature (that I am aware of) but when I go to <tools> the option to set up a vault is greyed out already. It asks me for a password but I do not have a vault so no password. Or is my previous banking info for downloading transactions actually stored in a previous vault that I don;t know about? If I reset the vault, will I be able to download all my banking transactions as before or will I need to populate the vault with bank passwords etc first?

In other words, is the vault a MANDATORY and functional part of downloading transactions, or is it just for convenience of storing passwords safely?

Sherlock

The Password Vault is not mandatory.  It is for convenience.

If the option to Set up new Password Vault... is greyed out, the Password Vault exists.  The Password Vault optionally maintains the passwords we use to authenticate with our financial institutions when we use the Direct Connect and Express Web Connect connection methods so that we do not need to enter these passwords every time we want to download transactions using these connection methods.  

When we reset the Password Vault, the current passwords stored in the vault are cleared. We may subsequently add them back or not.  If the financial institution's password is not saved in the Password Vault, Quicken will prompt us for the password when we attempt to download transactions using the Direct Connect or Express Web Connect connection method.

Sherlock

The Password Vault is not mandatory.  It is for convenience.

If the option to Set up new Password Vault... is greyed out, the Password Vault exists.  The Password Vault optionally maintains the passwords we use to authenticate with our financial institutions when we use the Direct Connect and Express Web Connect connection methods so that we do not need to enter these passwords every time we want to download transactions using these connection methods.  

When we reset the Password Vault, the current passwords stored in the vault are cleared. We may subsequently add them back or not.  If the financial institution's password is not saved in the Password Vault, Quicken will prompt us for the password when we attempt to download transactions using the Direct Connect or Express Web Connect connection method.