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Disappearing transactions

Recently I noticed all of September's transactions had vanished.

I figured it was an error on my part and restored from backup (which got September back) and moved forward.

Today they're gone again. This time I know it's not my fault. I gave the restored file a unique and date stamped name so I know I'm using the right file. I'm on Quicken 2019 R22.12 build 27.1.22.12

I see that there's a program update but I'd really like to dx this error.

Best Answer

Answers

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    edited October 2019
    If you haven’t already, you may want to verify the register is sorted appropriately and there aren’t any unexpected filters being applied:  open the register, select the Date column header (you want the small triangle to right of Date to point up) and Reset.

    Do you sync with the Quicken Cloud?
  • EdgyCricket
    EdgyCricket Member ✭✭
    It is sorted by date. No filters. If I search for a transaction that was there it doesn't come back in the search.

    I do not sync with Quicken Cloud.
  • EdgyCricket
    EdgyCricket Member ✭✭
    Still a problem. I restored from a backup, validated my data file, and when it reopened everything from 8/26 on is missing again.
  • EdgyCricket
    EdgyCricket Member ✭✭
    edited October 2019
    Validating didn't help but copying & super validating may have. I don't quite trust that I'm out of the woods yet, but thanks for your help!
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