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Upcoming Income Reminder

mumbles202

I'm setting up 2 tenants for the same location but different floors. While the tenant list seems to be correct w/ the correct rental incomes, only 1 of the 2 tenants shows up as a recurring income reminder. Am I doing something wrong in the setup?

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Accepted answers

Quicken_Tyka

Hello @mumbles202

Thank you for the response, although I apologize that you haven't received a follow-up response.

At this time I would recommend contacting Quicken Care directly.

https://www.quicken.com/support#contact-support

They have the ability to initiate a screen share to be able to view the program and locate the cause of this issue.

Thank you,

-Quicken Tyka

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Quicken Sarah

Hello @mumbles202

Thank you for taking the time to share your question with the Community, although I apologize that you have not yet received a response.

When the property was added in Quicken, were multiple units for the location also created, with each tenant for each floor assigned?

Or did you create a single unit property with multiple tenants, as seen in the "Montage" property example below?

Image: https://us.v-cdn.net/6031128/uploads/editor/j3/opc1sxvcwx9n.png

Please let us know, thank you.

Sarah

mumbles202

I set this up back in February so don't recall to be honest. Is there a way to tell after the fact?

mumbles202

Is there a way to tell?

Quicken Sarah

Hi @mumbles202

Thank you for the response, although I apologize for the delay.

You should be able to tell how each Property and Tenant is set up by going to the Rental Property tab > Properties & Tenants > Tenant List.

In my example screenshot below, the "Eastend Apt". are a multi-unit property with a different, single tenant assigned to each unit.
"Test1" is also a multi-unit property, but has two tenants assigned to Unit 5.
"Montage" is a single unit property with two different tenants assigned.

Please let us know if your set-up matches any of the above examples.

Thank you,

Sarah

mumbles202

Thanks for this this. So I have it setup as a multi unit property with 2 units. Each of the tenants is listed and the property for each 1 is one of the units defined under the property.

mumbles202

Is there anyway to get some assistance w/ this?

Quicken_Tyka

Hello @mumbles202

Thank you for the response, although I apologize that you haven't received a follow-up response.

At this time I would recommend contacting Quicken Care directly.

https://www.quicken.com/support#contact-support

They have the ability to initiate a screen share to be able to view the program and locate the cause of this issue.

Thank you,

-Quicken Tyka