Transaction Updating Failed Can't connect to server

Mike134

If I modify a transaction in the mobile app and tap Save, the error message "Transaction Updating Failed Can't connect to server." pops up. Does this for any account or register.
If I make the same change in the Desktop or Web version there is no problem and the change syncs to the mobile version.

What is causing this error.

Quicken Sarah

Hello,

Thank you for taking the time to report this error to the Community, although I apologize for any frustration or inconvenience experienced.

Our Product Teams are currently investigating this error message and working to resolve it as quickly as possible.

If you would like to be automatically notified as updated and/or a resolution of this issue becomes available, please visit here and "bookmark" the Alert by clicking the yellow star icon in the upper right corner.

Thank you,

Sarah

thinair

Having exactly the same problem. [removed - inaccurate]

It's interesting but in my case is you create a test transaction on the mobile side, sync etc. I bet you can update that transaction from the mobile. That's a piece I discovered in my troubleshooting and apparently Quicken Support was not aware of that piece.

Quicken Sarah

Hello,

Thank you for taking the time to report this error to the Community, although I apologize for any frustration or inconvenience experienced.

Our Product Teams are currently investigating this error message and working to resolve it as quickly as possible.

If you would like to be automatically notified as updated and/or a resolution of this issue becomes available, please visit here and "bookmark" the Alert by clicking the yellow star icon in the upper right corner.

Thank you,

Sarah

Mike134

Mobile is behaving correctly now.