Why do I get prompted for my Intuit Login

I just installed Quicken 2016 and successfully converted my quicken 2008 file.
Every time I start quicken 2016 I get prompted for my Intuit login. My installation and file are local and I only want to work like I did with quicken 2008. I know my Intuit login and password but it does not get accepted. If I login separately to Intuit the login work. I see a brief flash of the file before the login prompt appears.

Best Answer


  • volvogirl
    volvogirl SuperUser ✭✭✭✭✭
    You might need to update the program.  If you can't update 2016 directly from the program one of the other user has the old patches here

    and now you need to use a Quicken ID.  Inuit sold Quicken several years ago.  So you might have to set up a Quicken ID.

    I'm staying on Quicken 2013 Premier for Windows.

  • marcinro99
    marcinro99 Member ✭✭
    Thanks volvogirl. I have a quicken ID and that doesn't seem to work either - I used it to login here for support.
    Maybe I'll just give support a call at (650) 250-1900.
    Maybe it's because I'm Canadian!
  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    Your login for the Quicken Community and quicken.com are not the same. You need to create a login on quicken.com to use Quicken 2016.
    Quicken Subscription HBRP - Windows 10
  • marcinro99
    marcinro99 Member ✭✭
    edited November 2019
    Thanks Greg. I have a login for quicken.com - my email address [Email address removed to protect marchinro99's privacy]
    When I first went to Community for help, I was asked to create an account. I created one with the userid of marcinro and associated the same email address with it.
    When I start Quicken 2016, neither one of the logins work - I keep getting the "An Unknown Error Has Occurred. Please Try again later" error.
  • marcinro99
    marcinro99 Member ✭✭
    Greg_The_Geek - you are my hero for today. Applying the patch has resolved the issue.
    A Gold Star for you buddy. Thanks.
    I will hoist a toast to you tonight.
  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    Hi @marcinro99 ,

    Go to : http://www.quicknperlwiz.com/quickenpatchescanadian.html

    Scroll down for the Quicken 2016 Release 7.2 Mondo

    Greg_The_Geek furnished a shortcut to One Drive, where you need to log in.
    thecreator - User of Quicken Subscription R46.12 (HF1)  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32-Bit Build 19045.2486                  
                       Windows 10 Pro 64-Bit Build 19045.2486 Release Preview Channel. Lost Win 11.
                      also  Windows 10 Pro 64-Bit Build 19045.2526 .
    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

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