Why did Tips & Tutorials Quit working?

Gerry100

After updating now Tips & Tutorials Quit working.
How do I correct this?

Year: 2020
Version: R23.14
Build: 27.1.23.14

Operating system: Win. 7

Quicken_Tyka

Hello Gerry100,

Thank you for taking the time to post your issue to the Community, although I apologize that you haven't received a response.

To best answer your question about a partial refund I would recommend contacting support directly to discuss your option and what may be available.

https://www.quicken.com/support#contact-support

Thank you,
-Quicken Tyka 

markus1957

It's working fine with Win 10.  You could try the Mondo patch or a re-install. If that doesn't work, Win 7 may be getting EOL even for Quicken.  Once MS stops providing security updates, I can't imagine financial software or websites will interact with it.

Gerry100

If Quicken stops working will they give us back our money?
According to MS my computer will not run Win 10 and I don't see funds for a sub standard computer running Win 10 in my near future.

Quicken_Tyka

Hello Gerry100,

Thank you for taking the time to post your issue to the Community, although I apologize that you haven't received a response.

To best answer your question about a partial refund I would recommend contacting support directly to discuss your option and what may be available.

https://www.quicken.com/support#contact-support

Thank you,
-Quicken Tyka