are there problems with Chartway federal credit union

Donnie

I have not been able to update for 3 days. getting cc-502

Quicken_Tyka

Hello Donnie,

Thank you for taking the time to report this issue to the Community, although I apologize that you have not yet received a follow-up response.

If you are still needing assistance with the CC-502, please take a moment and review the information available here.

If the trouble persists after completing these steps, please contact support directly for advanced troubleshooting steps and a review of the logs for possible escalation.

https://www.quicken.com/support#contact-support

Thank you,

-Quicken Tyka

UKR

Are you trying to run transaction download from your Quicken desktop / laptop program or are you trying to do it from within the Quicken on the Web app in your browser?

Donnie

From the desktop. That is the only place I update transactions

Quicken_Tyka

Hello Donnie,

Thank you for taking the time to report this issue to the Community, although I apologize that you have not yet received a follow-up response.

If you are still needing assistance with the CC-502, please take a moment and review the information available here.

If the trouble persists after completing these steps, please contact support directly for advanced troubleshooting steps and a review of the logs for possible escalation.

https://www.quicken.com/support#contact-support

Thank you,

-Quicken Tyka