when i do a one step update a blank screen asking for my password is shown, can't get around it

Tom.Hartley41 · November 2019

Quicken comes up normally. I try to do a one step update. A blank screen, titled Enter your quicken password come up but there is no place to enter the password (blank Screen). Clicking the 'X' to dismiss results in a loop for several time then i am asked for the onestep password. enter it and blank screen titled enter quicken password returns. after several dismissals. Messge come that quicken banking updates are currently unavailable. When will I be able to update accounts again? Is this just maintenance or is the some issue?

Sherlock · November 2019

If you haven't already, I suggest you reset the Quicken ID associated with the data file:

Select Edit > Preferences...
Select Quicken ID, Sync & Alerts
Select Sign in as a different user
Enter yes
Select Sign Out
Enter the original Quicken ID
Enter the original Quicken ID password
Select SIGN IN
Select Done

Sherlock · November 2019

If you haven't already, I suggest you reset the Quicken ID associated with the data file:

Select Edit > Preferences...
Select Quicken ID, Sync & Alerts
Select Sign in as a different user
Enter yes
Select Sign Out
Enter the original Quicken ID
Enter the original Quicken ID password
Select SIGN IN
Select Done

when i do a one step update a blank screen asking for my password is shown, can't get around it

Best Answer

Answers

Categories