Updating Citi CC in Quicken on the Web

RAK

I have a Citi credit card that updates correctly on my desktop, but has an ! next to it in Quicken on the Web. The message indicates a care code of ccscrape 181. How do I fix this? Thanks for your help!

Quicken_Tyka

Hello RAK,

Thank you for taking the time to visit the Community, although I apologize that you haven't received a response.

If you haven't already please take a moment to review the information and steps available here.

If the trouble persists, please contact support directly for a collection of the logs and possible escalation as outlined here

Support can be reached at the link below.
https://www.quicken.com/support#contact-support

Thank you,

-Quicken Tyka

Quicken_Tyka

Hello RAK,

Thank you for taking the time to visit the Community, although I apologize that you haven't received a response.

If you haven't already please take a moment to review the information and steps available here.

If the trouble persists, please contact support directly for a collection of the logs and possible escalation as outlined here

Support can be reached at the link below.
https://www.quicken.com/support#contact-support

Thank you,

-Quicken Tyka