Opens with 2012 data but can open this year 2019

ATM lost. Payments and deposits are not on same page. Some entries esp ATM don't work. Opens with 2012 and nothing after that. But can open this year 2019 separately. Help!!

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Answers

  • frank.kline1
    frank.kline1 Member ✭✭
    You are a genius. Thanks. It worked. How did it happen? Frank
  • volvogirl
    volvogirl SuperUser ✭✭✭✭
    What version are you using?  There is a bug in QW2017 when backing up.  It clicks though and changes your register sort.  Try doing Ctrl+B to do a backup.
  • frank.kline1
    frank.kline1 Member ✭✭
    Thanks Sherlock told me how to fix it and it worked--so far.
  • volvogirl
    volvogirl SuperUser ✭✭✭✭
    Just trying to help explain what might have happened.  You asked how did it happen? So in case it happens again.
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