American Airlines FCU error CC-502 downloading

byatesFL

I'm getting this error within Quicken as of today when I try to "update transactions" using Express Web Connect to my AACU checking account. When I exported by going to the AAFCU site and mapped it to my existing AAFCU checking account in quicken it listed all of the already-reconciled transactions as new with no matches. I can login fine on their web site and no recent changes to my credentials. Is this a known issue? I tried doing the download twice within Quicken before exporting and importing with such unwanted results.

Quicken_Tyka

Hello @byatesFL

Thank you for taking the time to report this issue to the Community, although I apologize that you have not yet received a response.

If you are still needing assistance with the CC-502 error with AACU please take a moment and review the information available here.

If the trouble persists after completing these steps, please contact support directly for advanced troubleshooting steps and a review of the logs for possible escalation.

https://www.quicken.com/support#contact-support

Thank you,

-Quicken Tyka

Quicken_Tyka

Hello @byatesFL

Thank you for taking the time to report this issue to the Community, although I apologize that you have not yet received a response.

If you are still needing assistance with the CC-502 error with AACU please take a moment and review the information available here.

If the trouble persists after completing these steps, please contact support directly for advanced troubleshooting steps and a review of the logs for possible escalation.

https://www.quicken.com/support#contact-support

Thank you,

-Quicken Tyka