Since downloading the latest update, Quicken continually shutsdown when doing a backup
Best Answer
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If you haven't rebooted Windows since you installed the latest software update, please do so now and then try Quicken again.
Still not working?
Let's try some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order.
If you get error "File not backed up", the problem is data corruption in your active Quicken data file. The above procedure should hopefully resolve that.
Please perform all the steps in this document:
Troubleshooting 101 - Fixing Software Installation and Data File Problems
Your backup destination drive should be something "Windows compatible", NTFS or FAT32 and not the new Mac file format (that I heard was introduced with one of the latest Mac OS upgrades). I recommend using an external NTFS-formatted USB stick or hard drive, not anything that resides on the Mac's internal hard drive. Lose that drive and poof! go all your backups, live files and documents.
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Answers
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What is the full path to the backup folder?Quicken Subscription HBRP - Windows 100
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I've been running a Windows version on Parallels on a MAC for the past 5+ years, and have changed nothing to cause this. The path is, and has been, \\Mac\Home\Documents\Quicken\BACKUP\.0
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I've also backed up to the C drive on Windows...path being : This PC/Documents/Quicken/Backup. All this worked fine until the last Quicken upgrade.0
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Are these manual or automatic backups? Please post the exact steps you're using.Quicken Subscription HBRP - Windows 100
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From Quicken, select File, Back Up and Restore, Back up quicken file, and select back up now .....it churns for a minute, then Quicken shuts down...just closes and I have to re open it. I've tried modifying process by selecting "add date to back up file name", but same result. Manual back up's...0
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I've tried changing the back up path, tried backing up to desktop, etc....same thing. I've used Quicken for 20 years...no problems...till this.0
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Just out of curiosity...what's your filename? Sometimes very long file names, spaces, special characters can give Quicken a problem with backups.0
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Was Ehrets.qdf.....Switched to Ehrets New.Qdf to see if that worked. Any idea's on back up file size limitations..?0
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A Quicken backup file is just a copy of the .QDF file with a .QDF-backup extension so I don't think there is a limit. Have you tried reinstalling Quicken using QCleanUI?Quicken Subscription HBRP - Windows 100
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If you haven't rebooted Windows since you installed the latest software update, please do so now and then try Quicken again.
Still not working?
Let's try some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order.
If you get error "File not backed up", the problem is data corruption in your active Quicken data file. The above procedure should hopefully resolve that.
Please perform all the steps in this document:
Troubleshooting 101 - Fixing Software Installation and Data File Problems
Your backup destination drive should be something "Windows compatible", NTFS or FAT32 and not the new Mac file format (that I heard was introduced with one of the latest Mac OS upgrades). I recommend using an external NTFS-formatted USB stick or hard drive, not anything that resides on the Mac's internal hard drive. Lose that drive and poof! go all your backups, live files and documents.
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