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cannot get quicken to save new payees.

rperel44

I cannot get quicken to save new payees. I have ticked "add new payees" but cannot get it to save new payees. I hope someone can help. Thanks

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Sherlock

rperel44 said:

I selected tools>memorized payee list but cannot find how to rebuild it. The payee name is on the list of memorized payers but does not find the payee when I try to write a check.

If you held down the Shift key while you selected Tools > Memorized Payee List as instructed, the Memorized Payee List should be rebuilt.

Now you're saying describing a different issue. The payee is saved but not being found.... I suggest you select, you review you select Edit > Preferences... and review the Data entry preferences:

Image: https://us.v-cdn.net/6031128/uploads/editor/sx/51lebp37jciu.png

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Sherlock

Where have you ticked "add new payees"?

If you haven't already, you may want to review: https://www.quicken.com/support/how-use-memorized-payee-list-quicken-windows

If you are not able to memorize a payee, I suggest you rebuild the Memorized Payee List: press Shift and select Tools > Memorized Payee List

Always save a backup before making any significant changes to your data file: press Ctrl + B

rperel44

Thanks so much. I will try all of these tomorrow and get back to you.

rperel44

I selected tools>memorized payee list but cannot find how to rebuild it. The payee name is on the list of memorized payers but does not find the payee when I try to write a check.

Sherlock

rperel44 said:

I selected tools>memorized payee list but cannot find how to rebuild it. The payee name is on the list of memorized payers but does not find the payee when I try to write a check.