CC-503 Problem, Capitol Federal Savings

cbeardsley1

my bank is Capitol Federal Savings. my Quicken Version is R23.18. when I try to sync Quicken with Capitol Federal Savings i get error CC-503. I had not changed the password with Capitol Federal or in the vault. i double-checked and can logon with Capitol Federal using the password. I have deleted the password in the vault and re-enterred. Still no luck in connecting. I haven't been able to connect for about a week. Is there a problem in updating with Capitol Federal?

Quicken_Tyka

Hello @cbeardsley1

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response. 

if you haven't already, please review the troubleshooting steps available here.

If the 503 error persists, I would recommend contacting Quicken Support for additional troubleshooting steps, a review of the log files and possible escalation.

Thank you,

-Quicken Tyka

Quicken_Tyka

Hello @cbeardsley1

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response. 

if you haven't already, please review the troubleshooting steps available here.

If the 503 error persists, I would recommend contacting Quicken Support for additional troubleshooting steps, a review of the log files and possible escalation.

Thank you,

-Quicken Tyka