Registration - From 2017 to Online Version

Question

From 2017 to the online subscription - Additionally I no longer have access to my old email address. Therefore, I've created a new account with the new email address. I'm asked three questions Email Phone and password. Email gives me a Do Not Enter symbol, like your driving down the road. Phone and password work fine.  How do I get the email portion to work?

WindQuest56 · Accepted Answer

Hello Tyka, at the time I was installing an upgrade from 2017 to what it is now. Strangely enough, it finally allowed me to change email and password. 
   Yes, the email field already had my old email in it, which at the time it would not let me change.
   Thank-you for the reply, it is most appreciated.