Why does the stock portfolio not update with additional shares when I enter a stock dividend?

Question

I entered a stock dividend transaction in my portfolio but the total shares shown does not update. How can I get it to function properly?

Quicken_Tyka · Answer

Hello @Michael33@

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a follow-up response.

If you are still needing assistance, and haven't done so already, please take a moment to review the steps available here.

Please let us know how it goes!
Thank you,
-Quicken Tyka

Michael33@ · Answer

There is no placeholder transaction showing.

John_in_NC · Answer

In the transaction view, scroll to the beginning of the register. You likely have a placeholder transaction (in light gray) that is offsetting the stock dividend when you enter it.